OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
157 ratings and 98 comments received in the last 90 days.
12 September 2024
I was always kept up to date with the latest process of my order . They are very customer satisfaction focused . Always offered refreshments and greater with a smile . Nothing was too much for them .
09 September 2024
An rcellent team at Sytner Oldbury
26 August 2024
No real issues with the purchase and delivery
05 August 2024
Easy and quick
26 July 2024
Thoughtful to my needs and very helpful and patient
11 July 2024
Stress free
09 July 2024
Easy transaction .
09 July 2024
The service we received was faultless. The car arrived about 8 weeks earlier than planned.
06 July 2024
Excellent level of care
14 September 2024
Brilliant and quick service kept me informed about the situation of mot
13 September 2024
Easy to arrange. Nice to have the option to wait whilst the car is being MOT'd.
13 September 2024
A good job done well
13 September 2024
Welcoming , friendly, helpful staff, quick service
12 September 2024
Relaxing experience
10 September 2024
No problems, easy
10 September 2024
Work completed in timely manner
09 September 2024
All the information reference MOT and service, the video, the lady on reception phoned me as she said she would when car was ready. Really friendly and informative
03 September 2024
Tash, is SO lovely! 10/10 she really helped me feel comfortable with the whole experience and notified and updated me along the way.
02 September 2024
Staff I engaged with were excellent, knowledgeable, efficient, friendly & professional.
15 September 2024
Mark went through all the options prior to buying the car and ensured I was receiving exactly what I wanted from my new Mini. Upon delivery, he took the time to show the new features in my car and helped with any follow up questions.