OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
121 ratings and 87 comments received in the last 90 days.
20 September 2025
Very satisfied - great customer service from Oliver Thacker
11 September 2025
The whole experience was great thanks to Callum Ford.
07 September 2025
Excellent handover.
04 September 2025
Good customer service
04 September 2025
Totally satisfied. Callum my sales representative made the difference between me purchasing or not. Very kind patient and professional from the day I met him,
18 August 2025
The salesperson I originally engaged with left the business before delivery. This resulted in me having no communication from the Mini Centre. However, after I visited the Mini Centre and a new contact was established the service was very good.
13 August 2025
Great experience and really enjoyable
12 August 2025
Mr Jack Wong kept me fully informed from start to finish I was very pleased that the delivery date and time were adhered to
11 August 2025
Jack was awesome.
20 September 2025
Very cordial staff
20 September 2025
Pretty straightforward Didn't have my car for to long
18 September 2025
I had a waiting slot while the work was carried out. I was kept well informed and treated very well during my stay.
17 September 2025
Very professional and kept well informed.
16 September 2025
option to leave car may have been more appropriate
16 September 2025
.
13 September 2025
Good
13 September 2025
3 hour wait. Waiting area gets less comfortable every year.
28 August 2025
They fixed the car.
28 August 2025
Great service
21 September 2025
Excellent from start to finish